wordpress malware removal

WordPress Malware Removal

  • On average, 850,647 websites are hacked every month.
  • Get our prevention plan for Free - Forever!
  • Plans starting at just $20/month.
Get Started
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wordpress malware removal service

Malware Removal

Our nerds will comb through your WordPress website and remove any malicious code through the use of industry standard plugins or by scanning files individually. We then take any actions necessary to remove the infectious code and restore your website to normal working order.

wordpress malware prevention service

Malware Prevention

Removal of malicious code is not enough – it’s important that we prevent anything from happening again. That’s why we install passive and active measures to stop attackers in their tracks. We do this through passive scanners, updates, backups, and more!

marc headshot

In the years I (Marc – Founder of Pagemend) have been working with WordPress in my web agency and through Pagemend, I’ve found that WordPress website security is one of the first things you should take extremely seriously. There’s nothing worse than finding out that your website has been hacked and malware has been installed that forwards your visitors to unsavory sites like porn, payday loans, or male-enhancement pills…. And that’s just some of the types of WordPress malware – there’s many more and they all suck.

 

To fix hacked WordPress websites, we implement both passive and active measures to stop malicious intent and attacks on the website. While we cannot guarantee you’ll be hack and virus free forever, these measures greatly reduce the chances of your site being infected with malware. With the right combination of tools and services, you will help prevent the compromise of your files, your visitors and potential customers, and servers.

What is WordPress Website Malware?

People use the term malware to refer to many security vulnerabilities like computer viruses, intrusive software, adware, and spyware. It is usually in the form of executable codes and scripts designed to access a system secretly without the knowledge of the user.

 

When the word malware is mentioned, most people are also likely to think about their laptop or computer, which requires antivirus software. However, malware works in a similar way on websites and web servers. If you happen to download plugins that have viruses in them and install them on your WordPress website, they will infect the whole site and spread as if they are in your personal computer.

How malware can affect your WordPress Website?

Malware comes in various types and can affect a WordPress site in several ways. Most of them will not crash the site entirely but will impact the functionality in insidious ways. Infections have long-lasting negative effects. Here are the most common types of malware and their effects on a website:

 

  • SEO spam: this malware is known to fill websites with spam links to direct visitors to other pages.
  • Cryptocurrency mining: they use the browsers of web visitors to mine cryptocurrency.
  • Unauthorized redirects: the malware points the site visitors to unsecured or external pages.

 

Notice that theft of customer information or other information is not listed here. Generally speaking, that kind of sophisticated attack is only lodged against bigger companies who have private and confidential information that could be valuable to a criminal. Most WordPress websites don’t house that kind of information, so it’s rare to see that happen.

How our WordPress malware removal service works

If your website is already infected, your next question might be how should I remove malware from my WordPress website? Apart from affecting the experience of your visitors, malware might affect the search engine ranking of a WordPress website. Here are the steps we take to fix your compromised site.

 

The items we need: Hacked WordPress Repair

 

FTP credentials – you can get this from your hosting company

Depending on the size of the website, the WordPress malware removal process might take a while.

 

Step 1: We connect to the website through the FTP

This allows us to move, replace, and delete files from your site. FTP allows the user to transfer files seamlessly from the hosting server to a computer.

 

Step 2: Replace the WordPress core install

The core files that power WordPress are mostly the primary location of malware. We wipe out every core file and install new copies.

 

Step 3: Clean out the plugins

Malicious code LOVES being in plugins. We install new copies of the plugins or clear out any malicious code we find.

 

Step 4: Clean out themes

We get fresh copies of active themes and drop them into the themes folder. We’ll also clear out any malicious code we find.

 

Step 5: clean other folders

Finally, we will need to scan other areas of the WordPress site that might contain malware. We scan all files and quarantine any file that returns as a threat.

 

We highly recommend that you sign up for one of our monthly plans when you have us remove malware from your WordPress website. Our WordPress malware removal service is meant to be paired with these to give you a full 360-degree layer of protection to prevent any infections and attacks in the future.

How we prevent malware attacks.

Sometimes, you will not receive clear warnings that the site has been infected by malware – some browsers might warn you before you navigate to an infected website. Sometimes Google will find out and put the infamous “This website might be hacked” phrase under your name. That does not mean that we cannot identify the signs of an infected website. In most cases, your visitors will notify you directly about the attack. At that point, we will need to scan the website to check whether malware is already infecting WordPress.

 

After we have checked for malware and have understood the extent of the infection, we will begin by cleaning the files. We keep your website safe from malware attacks with the following steps.

 

Backup the WordPress website regularly

We use a 3rd-party service to back it up. It securely stores your files in a secure place that is NOT on your current host so they will be safe from any attacks.

 

We vet your hosting company

Quality website hosting will provide an additional layer of protection. Even though shared hosting is mostly seen as unsecured because of the number of websites on every server, they might be a good choice.

 

Update the passwords of your accounts

Updating your passwords should be the first step to take after you have survived an attack because the attack might have compromised your login credentials.

 

We install security plugins

Security plugin installation is a no-brainer. Plugins cover a wider range of security bases that scan for and prevent attacks. We make sure your site has the industry-leaders installed.

 

We scan your site regularly

Our regularly scheduled scans alert us to any issues so we can act quickly.

 

These steps will help prevent your WordPress website from being hacked. But if your site is already infected, we will have to move fast to remove the malware and prevent further damage.

 

We highly recommend that you sign up for one of our monthly plans when you have us remove malware from your WordPress website. Our WordPress malware removal service is meant to be paired with these to give you a full 360-degree layer of protection to prevent any infections and attacks in the future.

WordPress Malware Removal Service

  • On average, 850,647 websites are hacked every month.
  • Get our prevention plan for Free - Forever!
  • Plans starting at just $20/month.
Get Started